Support
Need help with Tagless? Email info@taglessmove.com and include your company name, the job number, and what happened.
Common questions
I can't log in
Check that you're using the email your moving company or customer invite was sent to. If you still can't get in, email us and we'll reset your access.
My items haven't synced
Tagless saves everything on your phone while you're offline. Open the app with a signal or Wi-Fi connection and it will sync automatically. Don't delete the app before it syncs.
The app identified an item wrong
Tap the item to edit its name and description before confirming. You can also delete an item that was added by mistake.
I'm a customer and can't see my inventory
Your moving company sends the invite to your inventory. Ask them to confirm the email they used, or email us with your mover's name.
Delete your account
To delete your Tagless account and its personal data, email info@taglessmove.com from the address on your account with the subject "Delete my account". You can also use the delete option in the app's settings once it's available. We'll confirm by email when it's done.
Some records, like a signed inventory for a completed move, may need to be kept by your moving company for their business records. See our privacy policy for details.
Report a problem
Found a bug or a security issue? Email info@taglessmove.com with what you saw and the phone model you're using. Screenshots help.