Frequently asked questions

Tagless is a mobile app that lets moving crews take inventory by photo instead of with numbered stickers and paper forms. Each item is identified with the phone's camera, confirmed by the driver, and saved with condition photos, time and location.

Moving companies and their crews, from local movers to long-haul and overseas carriers. Customers also get their own login to see the inventory for their move.

No. Each item is identified by its photos and description in the app, so there's no sticker roll to carry, no numbers to match, and nothing to peel off furniture at delivery.

Tagless is coming to iPhone first, with Android to follow. We're currently onboarding early-access moving companies. Request a demo to get on the list.

Point the camera at an item and Tagless suggests what it is, similar to Google Lens. The driver confirms or corrects it before it's added, so the AI never puts anything on the record by itself.

Yes. Drivers can rename items, add notes about condition, add more photos, and remove anything that was added by mistake.

Tagless works offline. Everything is saved on the phone and syncs as soon as it reconnects.

For electronics, appliances and other high-value items, drivers can scan the serial number with the camera, and it's saved on that item's record.

Yes. On long-haul, interline and overseas moves, the next driver or agent opens the same inventory the loading crew created.

Each condition photo is stamped with the date, time and GPS location where it was taken.

Yes. Customers get their own login to the same live inventory, with photos, notes and any high-value items they've declared.

The customer signs on the driver's phone at pickup and again at delivery. The signed inventory is saved with the job.

Tagless gives you a clear, time-stamped photo record of each item's condition at pickup and delivery, which makes claims easier to review. How a claim is resolved still depends on your company's policies and your agreement with the customer.

We're finalizing pricing with our early-access partners. Request a demo and we'll walk you through the options.

Your company's inventories are visible to your team and to the customer for each job. See our privacy policy for details on how we handle data.

Email info@taglessmove.com from the address on your account with the subject "Delete my account", or use the delete option in the app's settings once it's available. See our support page for details.